SHIPPING & RETURNS 

Sales Policy

These Terms of Sale ("Agreement") apply to all purchases made by U.S. customers directly from Mineral Me California, including by internet, phone, or mail. By placing an order, you accept and agree to be bound to the terms and conditions of this Agreement.

PLEASE REVIEW THESE TERMS OF SALE CAREFULLY AS THIS DOCUMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM MINERAL ME CALIFORNIA AND CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Mineral Me California sells and ships products to end-user customers only through our Mineral Me California website, and Amazon website. We reserve the right to refuse or cancel your order.

This Agreement and any claim or dispute arising from or relating to this Agreement or any order placed or purchase made by you shall be governed by the laws of the state of California, without regard to conflicts of law provisions. Mineral Me California reserves the right to modify these Terms of Sale at any time. 
 

Shipping Policy

Mineral Me California orders are shipped via USPS & UPS on business days (Monday through Friday 8:30-17:30, excluding major holidays). Your order is important to us, which is why we make sure that your order is quickly processed and safely delivered to your doorstep.

We are currently utilizing Amazon for the fulfillment of orders. After you have completed your order on our website, a confirmation e-mail listing the details of your order will be sent to the address you provided. The e-mail will serve as a receipt for your purchase.
 

Refund Policy

Mineral Me California stands behind the quality of all of the products that we sell and hope for your satisfaction with our products. However, if you are unsatisfied with the products you have purchased from Mineral Me California, we offer a 60 days 100% money-back guarantee.

✅Returned product of an order value between $50 and $100 is subject to a 25% restocking charge.
✅ An order exceeding $101 is subject to a 40% restocking charge.

Your refund will then be processed within 48 hours of receiving the returned product. To receive your refund or for the cancellation of an order, please contact customer service via email.

Email: info@mineralmecalifornia.com